![]() The RDC can be activated in the settings of the remote connections. In this case it is worth to check the settings of your home edition of windows. You now just have to convince your family members to get the app installed…You can get the TeamViewer QuickSupport app from the Google Play Store, alongside the TeamViewer Universal Add-on. Enable remote desktop connections If Windows 11 remote desktop is not working it may be because the remote desktop connection (RDC) is interrupted. this is convent for me since I can log into team viewer on my Win pc or Linux pc and connect to that PC. I installed Team viewer on it but am not seeing how to add the chomebook to my list of computers when I sign into Teamviewer. Hopefully, this will make providing tech support a bit easier. I bought my MIL a chrome book for Christmas. Any device running Android 7.0 should now be able to install the Universal Add-on, therefore allowing you to control the entire UI without needing the device in hand. Some Android smartphones would allow you to do screen-sharing with the TeamViewer QuickSupport app, which was fine but not quite as intuitive if you needed to provide advice or resolve an issue. Like many options on the list, QuickSupport allows for file and message control remotely across almost all Android devices. ![]() You’ll also need a supported device from one of the following manufacturers to get started: With COVID-19 making contact that bit more precarious, TeamViewer QuickSupport has potentially got a whole lot more useful. It also might be useful for businesses with an IT department that needs to provide remote support to employees and in-the-field staff. I use it on occasion to control my W8 PC with my chromebook. ago Have you tried Chrome Remote Desktop It's a native google, cross platform, remote desktop solution. (I also edited my original post to avoid confusion for other users. Now, this might be ideal if you have elderly relatives that might not be confident using their smartphone and regularly get stuck in menus or applications. As far as I know there is no support for remote control of ChromeOS with Teamviewer. June 2020 Answer Hello bhieb, After double-checking with our experts, I confirm that your understanding is correct: On ChromstOS, even with the Host assigned to your account, connections only work after the user on the remote side confirmed the connection. Once you have it, you will have to enable the service so that you can provide the remote support person with full controls of your device. You will also need to click Yes in the User Account Control dialog that appears to permit the changes. The Universal Add-on is actually an extra downloadable option within the TeamViewer QuickSupport app for Android. Click the 'Enable remote connections' button As a security measure, you will need to choose a PIN to protect your computer, so enter and confirm a code that is at least six digits in length and then click OK. ![]()
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